Shipping policy

PLEASE ALLOW 1-2 BUSINESS DAYS FOR PROCESSING OF ALL ORDERS. IF YOU NEED AN URGENT RUSH ON AN ORDER PLEASE USE THE 'CONTACT US' TAB TO GET IN TOUCH WITH US IMMEDIATELY. 

 

Tracking Information

Since the customer will receive tracking information via email when the label is created, tracking information is not available right at the moment of purchase and takes 1-2 days or sooner for the customer to receive it. 

Please note shipping fulfillment can be delayed on holidays and on sale days due to large number of orders. Express orders are always sent out as scheduled.

 

Lost/Stolen Packages

Sparkle Boutique is not responsible for lost or stolen packages. If your tracking information states that your package was DELIVERED to your address and you have not received it, you must contact the United States Postal Service directly at 1-800-ASK-USPS® (1-800-275-8777). Any lost, stolen, or damaged packages must be reported as a claim to USPS. If you insured your package with ROUTE you are covered in these situations.